// Contact
Start with the problem, not the solution.
Tell me what is slower, more expensive or less reliable than it should be. I read everything myself and reply personally, usually within two working days. If I am not the right person for it, I will say so.
[email protected] +44 7446 285 507 WhatsApp +44 7446 285 507
1 Telegraph Street, London EC2R 7AR, United Kingdom// What happens next
No sales sequence, no discovery call template
You describe the problem
Whatever is slower, more expensive or less reliable in your business than it should be. You do not need to know the cause, or what the solution might be — working that out is the job.
I reply personally, usually within two working days
Every enquiry is read and answered by me. If it is not something I can help with, or you would be better served by someone else, I will say so in that first reply rather than book a call to tell you.
We have a conversation, at no cost
Enough to establish whether there is a real problem worth solving and roughly what it is costing you. Some of these end with me suggesting you change nothing, which is a legitimate outcome.
If it goes further, it is written down first
Scope, fees and timescales in an engagement letter before any work starts. No open-ended day rates and nothing begins on a handshake.
Partnerships and press enquiries reach me the same way. For questions about background, credentials or how engagements work, the FAQs answer most of them.